Legal notices

Name of company

Bespoke Environmental Support Limited

Registered office & contact address

Registered office: Hereford House, Offa Street, Hereford, Herefordshire, UK, HR1 2LL

Company registration number

Registered at Companies House in England and Wales. Registration number 14265736.

D-U-N-S number

229147153
Privacy  notice
 The type of personal information we collect 

We currently collect and process the following information:
  • Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for the following reason:
  • Through direct communication because you have contacted us regarding our services
We also receive personal information indirectly, from the following sources in the following scenarios:
  • Through publicly available resources such as publications or websites for the purposes of enhancing or maintaining our professional capability and service offerings
We use the information that you have given us in order to contact you and undertake day-to-day business.

We may share this information with partner organisations whilst developing consultancy support packages that require the use of specialist skills outside of Bespoke Environmental Support Ltd.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting gdpr@envirosupport.co.uk.
(b) We have a contractual obligation.
(c) We have a legal obligation.

How we store your personal information
The information is stored securely.
We keep personal identified, contacts and characteristics for a period of five years after the completion of any work that required its collection, or longer if the data subject remains in an ongoing interactive relationship with us. We will then dispose of your information by, in the case of hard-copies, physical destruction or, in the case of electronic information, deletion.

Your data protection rights 
Under data protection law, you have rights including:
  • Your right of access - You have the right to ask us for copies of your personal information. 
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at our registered office address or using the contact detailed provided on this website if you wish to make a request.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 


A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help make sure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 


The Site uses the following types of cookies:


a. 'session cookies' , which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 


b. 'persistent cookies', which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 


c. 'third-party cookies' , which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.


Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.


We use a tool which is based on the Snowplow Analytics technology to collect information about your use of the Site. The tool collects information such as how often users access the Site, which pages they visit when they do so, etc. The tool does not collect any Personal Information and is only used by our Site hosting and operating service provider to improve the Site and services.


Use of script libraries (Google Web Fonts)

In order to present our contents correctly and make them graphically appealing across all browsers, we use script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts) on this website. Google Web Fonts are transferred to your browser's cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font.


  • Calling script libraries or font libraries automatically triggers a connection to the library operator. In theory, it is possible – but currently also unclear whether and, if so, for what purposes – that operators of corresponding libraries collect data.

  • The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy.